An experienced project manager took over a multidisciplinary development project: Case Instru Optiikka

Instru Optiikka carried out a development project for a service company that required strong skills in financial management and process development. NIS consultant Maija Rinta-Laulaja supported the project.

Instru Optiikka carried out a business development project aimed at improving and automating operational and financial processes within its service business. The project required input from multiple functions across the organisation and was supported by an expert with extensive knowledge in financial management, systems development, and project management.

NIS identified the right person for the assignment, and Maija Rinta-Laulaja—who has expertise in financial management, a strong understanding of IT systems, and solid experience in project management—joined the team.

A successful collaboration

Since the goal was to develop the company’s entire service operations, expertise from several Instru Optiikka teams was required. At the beginning of the project, Maija’s role was to act as a process development expert within financial administration. As the project progressed, she also took responsibility for coordination and communication across the entire initiative.

The expert team at Instru Optiikka and the experienced NIS project consultant quickly found common ground. “It was fantastic to see the team’s willingness to change and improve. The project had a great spirit from the very beginning, and we were able to solve problems quickly. It was a pleasure working with such a team” says Maija Rinta-Laulaja.

Throughout the project, the emphasis was on collaboration. In addition to leading the project, Maija fully applied her expertise for the client and also participated in hands-on work.

“A close-knit team was the key to success” Maija emphasizes. Team members felt that challenges were solved together rather than individually, each focusing only on their own role. The collaboration with NIS was also considered excellent by the team.

Proof of future development

The project not only resulted in a functional solution for the service business needs, but also in more efficient financial management processes. “We have been very pleased to have found such a versatile talent as Maija for our team. She took responsibility naturally and carried out her work thoroughly. This collaboration was highly successful” says Nina Norberg, CFO of the company.

The shared journey provided valuable learnings and a strong foundation for the continued development of the service business. “I believe the client also gained new ideas about project management that they can use in future development initiatives” Maija adds.

Instru Optiikka

Instru Optiikka is a pioneer in the optical industry in Finland and Estonia and part of the international EssilorLuxottica group. Their operations are driven by a desire to be a market leader in vision care and their customers’ first choice. They serve customers through the Instrumentarium, Nissen, and Keops chains.